FAQ

Frequently Asked Questions

SmartSleeves FAQ

If we haven’t answered your question, please email us at info@smartsleeves.com, and we will get back to you with an answer to your specific question.

What is a SmartSleeve?

A SmartSleeve is a protective sleeve for your mobile phone or tablet device. It is specifically engineered to fit securely, with precision designed rounded corners and a resealable zipper.

What kind of Material is the SmartSleeve made out of?

SmartSleeves products are made from a unique Poly-blended material, which gives the sleeve the strength to protect your device from the environment, while still allowing you to talk, text, email, or play!

Can I use my SmartSleeve more then once?

Yes, a SmartSleeve can be used as many times as you want. Although seams will certainly succumb to wear and tear, a SmartSleeve can be used again and again. Just replace it with a new SmartSleeve when you are ready for a new one.

How long do SmartSleeves last?

It depends… If you are using your SmartSleeve for your normal daily activities, they can last up to a week. If you are out in more outdoor environments (i.e. on the beach, snowboarding, on the lake, etc) you’ll want to probably change the SmartSleeve more frequently.

How can I ensure best protection of my mobile phone/device?

SmartSleeves come with a detailed instruction brochure. By following directions your device will remain safe during the activities the SmartSleeve is designed to protect against.  Full water immersion is not recommended with the SmartSleeve.

Is the SmartSleeve fully functional when installed?

SmartSleeves are designed to be fully functional on most touch screen devices. Touchscreen applications such as texting, playing games, and surfing the web will remain completely operational. SmartSleeves also allow phone calls to be made and received while continuing to protect your device.

Will SmartSleeves fit my smartphone?

SmartSleeve is designed to fit a variety of Smartphone’s with and without cases. When ordering a SmartSleeve make sure to order the correct size. Check the sizing chart located in the store tab on the website, this will you help get the sizing right.

Are SmartSleeves waterproof?

SmartSleeves are water resistant. They should not be considered 100% waterproof. They will do fine in light rain or a brief shower but are not designed for immersion. SmartSleeves warranty does not, under any circumstance, cover the replacement or cost of any electronic device or personal property inside or outside of the SmartSleeve.

What if you don’t have my device?

We are constantly updating our products range of compatibility. Check back with us soon to see if your device has been added to the list of compatible SmartSleeves. You may also check the size dimensions to see if your phone’s dimensions are compatible with a particular sized SmartSleeve.