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| home | help with ordering |
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Placing an order with could not be easier – and, of course,
it is totally safe:
Placing an order
We have 4 different ways to shop with :
- Website - the best way to place
an order with is to use this website with its secure
server)
- Telephone - call us on 0845 867
4196 an place your order over the telephone
- Fax – send us a fax on 01727
864 705 and simply tell us what product(s) you require,
the card holder address, the delivery address, the
credit card number, expiry date and, if a Switch
Card, the issue number on the card. Please also let
us have a contact number
- Post – post your order, to
, MB Interactive LLP, 3 College
Yard,
Lower Dagnall Street,
St Albans,
Herts,
AL3 4PA, letting us know
what product(s) you require, the delivery address
and a contact number. Cheques should be made payable
to ‘MB Interactive LLP’. Please note
that payment by cheque will add 4 days to the delivery
time.
Credit/Debit cards accepted
We accept Visa, Mastercard, Delta, Solo and Switch.
Currencies accepted
We only accept payment in British Pounds.
Complaints
We want to know what you think of our website and its
products. We therefore welcome all feedback and we aim
to deal with any problems experienced by our customers
in a timely and fair manner.
If you have any feedback or a complaint please email us or
call our Customer Service team on 0845 867 4196.
Returns and Refund Policy
If you receive and order which is damaged or is not what
was ordered please contact us by telephone 0845 867 4196
or email. At our discretion, we will arrange a
refund or replacement.
The return address is:
MB Interactive LLP
3 College Yard
Lower Dagnall Street
St Albans
Herts
AL3 4PA
You will be responsible for the item or items until they
reach us.
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